Welcome to our Service Campaigns page, dedicated to keeping our cherished Chery vehicle owners informed and up-to-date. Here, you’ll find essential information regarding your vehicle and other important announcements designed to ensure your vehicle continues to perform at its best. Our commitment to your safety, satisfaction, and driving experience drives every update and campaign we undertake. Explore the latest updates tailored to enhance your ownership journey with Chery.
Tiggo 4 Pro CVT Software Update
We are dedicated to ensuring that your ownership experience exceeds expectations. In response to recent customer reports regarding increased fuel consumption in T19FL (Tiggo 4 Pro Turbo CVT) vehicles, we are pleased to announce a proactive initiative to address this concern.
We are providing exclusive access to test software designed to diagnose and rectify any potential fuel efficiency issues in your vehicle. This gesture underscores our commitment to delivering optimal performance and satisfaction for all our valued customers.
Key Details:
Reason: Increased fuel consumption in T19FL vehicles.
Action: Providing access to test software to diagnose and address the issue.
Software Number: 202000515AA
Affected Vehicles: Exclusive to Tiggo 4 Pro Turbo CVT models (T19)
Take advantage of this opportunity and ensure your Tiggo 4 Pro Turbo CVT operates at its peak efficiency. Contact your nearest Chery dealership or service center. Our dedicated team of technicians will be on hand to assist you promptly.
Recall campaign
Enter your vehicle’s VIN number to ascertain whether your vehicle needs to be inspected by one of our accredited dealers.
Search your VIN number
Your Tiggo 4 Pro vehicle may require a rear axle inspection. Please enter your VIN to verify if your vehicle is the subject of this recall.
Please note that this recall does not pertain to the Tiggo 7 Pro or Tiggo 8 Pro vehicles.
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In response to recent customer reports regarding increased fuel consumption in T19FL (Tiggo 4 Pro Turbo CVT) vehicles, we are pleased to announce a proactive initiative to address this concern.
We are providing exclusive access to test software designed to diagnose and rectify any potential fuel efficiency issues in your vehicle. This gesture underscores our commitment to delivering optimal performance and satisfaction for all our valued customers.
Key Details:
Reason: Increased fuel consumption in T19FL vehicles.
Action: Providing access to test software to diagnose and address the issue.
Software Number: 202000515AA
Affected Vehicles: Exclusive to Tiggo 4 Pro Turbo CVT models (T19)Take advantage of this opportunity and ensure your Tiggo 4 Pro Turbo CVT operates at its peak efficiency. Contact your nearest Chery dealership or service center. Our dedicated team of technicians will be on hand to assist you promptly.
" } ["spacer_height"]=> int(30) ["heading"]=> array(5) { ["text_align"]=> string(9) "text-left" ["colour"]=> string(9) "text-dark" ["text"]=> string(0) "" ["heading_level"]=> string(2) "h1" ["style"]=> string(8) "Unstyled" } ["gallery_images"]=> bool(false) ["button_text"]=> string(0) "" ["button_link"]=> string(0) "" ["button_style"]=> string(7) "Primary" ["button_alignment"]=> string(5) "Unset" ["video_file"]=> bool(false) ["video_poster"]=> bool(false) } [3]=> array(14) { ["content_type"]=> string(6) "Spacer" ["slider"]=> bool(false) ["divider"]=> array(4) { ["divider_width"]=> string(2) "px" ["width_value"]=> int(60) ["divider_colour"]=> string(6) "bg-red" ["alignment"]=> string(7) "mr-auto" } ["image"]=> array(4) { ["image"]=> bool(false) ["image_size"]=> string(5) "w-100" ["image_width"]=> string(0) "" ["image_alignment"]=> string(11) "text-center" } ["paragraph"]=> array(3) { ["text_align"]=> string(9) "text-left" ["text_color"]=> string(9) "text-dark" ["content"]=> string(0) "" } ["spacer_height"]=> string(2) "30" ["heading"]=> array(5) { ["text_align"]=> string(9) "text-left" ["colour"]=> string(9) "text-dark" ["text"]=> string(0) "" ["heading_level"]=> string(2) "h1" ["style"]=> string(8) "Unstyled" } ["gallery_images"]=> bool(false) ["button_text"]=> string(0) "" ["button_link"]=> string(0) "" ["button_style"]=> string(7) "Primary" ["button_alignment"]=> string(5) "Unset" ["video_file"]=> bool(false) ["video_poster"]=> bool(false) } [4]=> array(14) { ["content_type"]=> string(6) "Button" ["slider"]=> bool(false) ["divider"]=> array(4) { ["divider_width"]=> string(2) "px" ["width_value"]=> int(60) ["divider_colour"]=> string(6) "bg-red" ["alignment"]=> string(7) "mr-auto" } ["image"]=> array(4) { ["image"]=> bool(false) ["image_size"]=> string(5) "w-100" ["image_width"]=> string(0) "" ["image_alignment"]=> string(11) "text-center" } ["paragraph"]=> array(3) { ["text_align"]=> string(9) "text-left" ["text_color"]=> string(9) "text-dark" ["content"]=> string(0) "" } ["spacer_height"]=> int(30) ["heading"]=> array(5) { ["text_align"]=> string(9) "text-left" ["colour"]=> string(9) "text-dark" ["text"]=> string(0) "" ["heading_level"]=> string(2) "h1" ["style"]=> string(8) "Unstyled" } ["gallery_images"]=> bool(false) ["button_text"]=> string(19) "Find Nearest Branch" ["button_link"]=> string(29) "https://chery.co.za/branches/" ["button_style"]=> string(7) "Primary" ["button_alignment"]=> string(4) "Left" ["video_file"]=> bool(false) ["video_poster"]=> bool(false) } } } } } [1]=> array(3) { ["vertical_alignment"]=> string(17) "align-items-start" ["background"]=> string(7) "bg-none" ["columns"]=> array(2) { [0]=> array(8) { ["column_padding"]=> string(2) "30" ["background_color"]=> string(7) "bg-none" ["margin_bottom"]=> string(2) "30" ["column_width"]=> string(8) "col-lg-6" ["column_width_mobile"]=> string(6) "col-12" ["order"]=> string(0) "" ["order-mobile"]=> string(0) "" ["content"]=> array(3) { [0]=> array(14) { ["content_type"]=> string(7) "Heading" ["slider"]=> bool(false) ["divider"]=> array(4) { ["divider_width"]=> string(2) "px" ["width_value"]=> int(60) ["divider_colour"]=> string(6) "bg-red" ["alignment"]=> string(7) "mr-auto" } ["image"]=> array(4) { ["image"]=> bool(false) ["image_size"]=> string(5) "w-100" ["image_width"]=> string(0) "" ["image_alignment"]=> string(11) "text-center" } ["paragraph"]=> array(3) { ["text_align"]=> string(9) "text-left" ["text_color"]=> string(9) "text-dark" ["content"]=> string(0) "" } ["spacer_height"]=> int(30) ["heading"]=> array(5) { ["text_align"]=> string(9) "text-left" ["colour"]=> string(8) "text-red" ["text"]=> string(15) "Recall campaign" ["heading_level"]=> string(2) "h1" ["style"]=> string(13) "Blocked - Red" } ["gallery_images"]=> bool(false) ["button_text"]=> string(0) "" ["button_link"]=> string(0) "" ["button_style"]=> string(7) "Primary" ["button_alignment"]=> string(5) "Unset" ["video_file"]=> bool(false) ["video_poster"]=> bool(false) } [1]=> array(14) { ["content_type"]=> string(6) "Spacer" ["slider"]=> bool(false) ["divider"]=> array(4) { ["divider_width"]=> string(2) "px" ["width_value"]=> int(60) ["divider_colour"]=> string(6) "bg-red" ["alignment"]=> string(7) "mr-auto" } ["image"]=> array(4) { ["image"]=> bool(false) ["image_size"]=> string(5) "w-100" ["image_width"]=> string(0) "" ["image_alignment"]=> string(11) "text-center" } ["paragraph"]=> array(3) { ["text_align"]=> string(9) "text-left" ["text_color"]=> string(9) "text-dark" ["content"]=> string(0) "" } ["spacer_height"]=> string(2) "30" ["heading"]=> array(5) { ["text_align"]=> string(9) "text-left" ["colour"]=> string(9) "text-dark" ["text"]=> string(0) "" ["heading_level"]=> string(2) "h1" ["style"]=> string(8) "Unstyled" } ["gallery_images"]=> bool(false) ["button_text"]=> string(0) "" ["button_link"]=> string(0) "" ["button_style"]=> string(7) "Primary" ["button_alignment"]=> string(5) "Unset" ["video_file"]=> bool(false) ["video_poster"]=> bool(false) } [2]=> array(14) { ["content_type"]=> string(9) "Paragraph" ["slider"]=> bool(false) ["divider"]=> array(4) { ["divider_width"]=> string(2) "px" ["width_value"]=> int(60) ["divider_colour"]=> string(6) "bg-red" ["alignment"]=> string(7) "mr-auto" } ["image"]=> array(4) { ["image"]=> bool(false) ["image_size"]=> string(5) "w-100" ["image_width"]=> string(0) "" ["image_alignment"]=> string(11) "text-center" } ["paragraph"]=> array(3) { ["text_align"]=> string(9) "text-left" ["text_color"]=> string(9) "text-dark" ["content"]=> string(131) "Enter your vehicle’s VIN number to ascertain whether your vehicle needs to be inspected by one of our accredited dealers.
" } ["spacer_height"]=> int(30) ["heading"]=> array(5) { ["text_align"]=> string(9) "text-left" ["colour"]=> string(9) "text-dark" ["text"]=> string(0) "" ["heading_level"]=> string(2) "h1" ["style"]=> string(8) "Unstyled" } ["gallery_images"]=> bool(false) ["button_text"]=> string(0) "" ["button_link"]=> string(0) "" ["button_style"]=> string(7) "Primary" ["button_alignment"]=> string(5) "Unset" ["video_file"]=> bool(false) ["video_poster"]=> bool(false) } } } [1]=> array(8) { ["column_padding"]=> string(2) "30" ["background_color"]=> string(7) "bg-none" ["margin_bottom"]=> string(2) "30" ["column_width"]=> string(8) "col-lg-6" ["column_width_mobile"]=> string(6) "col-12" ["order"]=> string(0) "" ["order-mobile"]=> string(0) "" ["content"]=> array(5) { [0]=> array(14) { ["content_type"]=> string(7) "Heading" ["slider"]=> bool(false) ["divider"]=> array(4) { ["divider_width"]=> string(2) "px" ["width_value"]=> int(60) ["divider_colour"]=> string(6) "bg-red" ["alignment"]=> string(7) "mr-auto" } ["image"]=> array(4) { ["image"]=> bool(false) ["image_size"]=> string(5) "w-100" ["image_width"]=> string(0) "" ["image_alignment"]=> string(11) "text-center" } ["paragraph"]=> array(3) { ["text_align"]=> string(9) "text-left" ["text_color"]=> string(9) "text-dark" ["content"]=> string(0) "" } ["spacer_height"]=> int(30) ["heading"]=> array(5) { ["text_align"]=> string(9) "text-left" ["colour"]=> string(9) "text-dark" ["text"]=> string(22) "Search your VIN number" ["heading_level"]=> string(2) "h1" ["style"]=> string(17) "Left Border - Red" } ["gallery_images"]=> bool(false) ["button_text"]=> string(0) "" ["button_link"]=> string(0) "" ["button_style"]=> string(7) "Primary" ["button_alignment"]=> string(5) "Unset" ["video_file"]=> bool(false) ["video_poster"]=> bool(false) } [1]=> array(14) { ["content_type"]=> string(6) "Spacer" ["slider"]=> bool(false) ["divider"]=> array(4) { ["divider_width"]=> string(2) "px" ["width_value"]=> int(60) ["divider_colour"]=> string(6) "bg-red" ["alignment"]=> string(7) "mr-auto" } ["image"]=> array(4) { ["image"]=> bool(false) ["image_size"]=> string(5) "w-100" ["image_width"]=> string(0) "" ["image_alignment"]=> string(11) "text-center" } ["paragraph"]=> array(3) { ["text_align"]=> string(9) "text-left" ["text_color"]=> string(9) "text-dark" ["content"]=> string(0) "" } ["spacer_height"]=> string(2) "30" ["heading"]=> array(5) { ["text_align"]=> string(9) "text-left" ["colour"]=> string(9) "text-dark" ["text"]=> string(0) "" ["heading_level"]=> string(2) "h1" ["style"]=> string(8) "Unstyled" } ["gallery_images"]=> bool(false) ["button_text"]=> string(0) "" ["button_link"]=> string(0) "" ["button_style"]=> string(7) "Primary" ["button_alignment"]=> string(5) "Unset" ["video_file"]=> bool(false) ["video_poster"]=> bool(false) } [2]=> array(14) { ["content_type"]=> string(9) "Paragraph" ["slider"]=> bool(false) ["divider"]=> array(4) { ["divider_width"]=> string(2) "px" ["width_value"]=> int(60) ["divider_colour"]=> string(6) "bg-red" ["alignment"]=> string(7) "mr-auto" } ["image"]=> array(4) { ["image"]=> bool(false) ["image_size"]=> string(5) "w-100" ["image_width"]=> string(0) "" ["image_alignment"]=> string(11) "text-center" } ["paragraph"]=> array(3) { ["text_align"]=> string(9) "text-left" ["text_color"]=> string(9) "text-dark" ["content"]=> string(244) "Your Tiggo 4 Pro vehicle may require a rear axle inspection. Please enter your VIN to verify if your vehicle is the subject of this recall.
Please note that this recall does not pertain to the Tiggo 7 Pro or Tiggo 8 Pro vehicles.
" } ["spacer_height"]=> int(30) ["heading"]=> array(5) { ["text_align"]=> string(9) "text-left" ["colour"]=> string(9) "text-dark" ["text"]=> string(0) "" ["heading_level"]=> string(2) "h1" ["style"]=> string(8) "Unstyled" } ["gallery_images"]=> bool(false) ["button_text"]=> string(0) "" ["button_link"]=> string(0) "" ["button_style"]=> string(7) "Primary" ["button_alignment"]=> string(5) "Unset" ["video_file"]=> bool(false) ["video_poster"]=> bool(false) } [3]=> array(14) { ["content_type"]=> string(6) "Spacer" ["slider"]=> bool(false) ["divider"]=> array(4) { ["divider_width"]=> string(2) "px" ["width_value"]=> int(60) ["divider_colour"]=> string(6) "bg-red" ["alignment"]=> string(7) "mr-auto" } ["image"]=> array(4) { ["image"]=> bool(false) ["image_size"]=> string(5) "w-100" ["image_width"]=> string(0) "" ["image_alignment"]=> string(11) "text-center" } ["paragraph"]=> array(3) { ["text_align"]=> string(9) "text-left" ["text_color"]=> string(9) "text-dark" ["content"]=> string(0) "" } ["spacer_height"]=> string(2) "30" ["heading"]=> array(5) { ["text_align"]=> string(9) "text-left" ["colour"]=> string(9) "text-dark" ["text"]=> string(0) "" ["heading_level"]=> string(2) "h1" ["style"]=> string(8) "Unstyled" } ["gallery_images"]=> bool(false) ["button_text"]=> string(0) "" ["button_link"]=> string(0) "" ["button_style"]=> string(7) "Primary" ["button_alignment"]=> string(5) "Unset" ["video_file"]=> bool(false) ["video_poster"]=> bool(false) } [4]=> array(14) { ["content_type"]=> string(9) "Paragraph" ["slider"]=> bool(false) ["divider"]=> array(4) { ["divider_width"]=> string(2) "px" ["width_value"]=> int(60) ["divider_colour"]=> string(6) "bg-red" ["alignment"]=> string(7) "mr-auto" } ["image"]=> array(4) { ["image"]=> bool(false) ["image_size"]=> string(5) "w-100" ["image_width"]=> string(0) "" ["image_alignment"]=> string(11) "text-center" } ["paragraph"]=> array(3) { ["text_align"]=> string(9) "text-left" ["text_color"]=> string(9) "text-dark" ["content"]=> string(1678) "" } ["spacer_height"]=> int(30) ["heading"]=> array(5) { ["text_align"]=> string(9) "text-left" ["colour"]=> string(9) "text-dark" ["text"]=> string(0) "" ["heading_level"]=> string(2) "h1" ["style"]=> string(8) "Unstyled" } ["gallery_images"]=> bool(false) ["button_text"]=> string(0) "" ["button_link"]=> string(0) "" ["button_style"]=> string(7) "Primary" ["button_alignment"]=> string(5) "Unset" ["video_file"]=> bool(false) ["video_poster"]=> bool(false) } } } } } }